- Understanding how and why we communicate.
- Appreciation of how others interect with us in face-to face communication and how we interect with others.
- Understand a person's right to own their own information (data protection).
- Tips on how to overcome barriers to communication.
Trainer: Renee Jasper-Griffiths - ESCC Training and development consultant
This session includes breaks with refreshments.
For more information contact email@example.com
Target Audience: Volunteers and Volunteer Co-ordinators linked to community or voluntary organisations and/or organisations who are members of HVA.
Costs: This is a FREE course for any delegate within the target audience group
This course is being run in partnership with the East Sussex County Council, and the venue costs have been waived by HVA
Please advise us as soon as you can if you have booked a space but unable to attend, so that we can make the space available to another participant. Failure to attend without notice will incur a charge of £30 per person. This charge applies to all agencies.
Jackson Hall, Portland Place
Hastings, TN34 1QN
Making Every Contact Count is suitable for anyone in a client-facing role, including salaried staff and volunteers.
Emergency First Aid at Work courses train delegates to a level of skill and confidence to deal with basic life saving in emergency situations before medical backup arrives.
The aim of this course is to be introduced to legislation regarding equality and diversity and explore the concept of inclusion.