MECC (Making Every Contact Count) is a practical introduction to the skills in talking to people about the issues they are concerned about or the changes they are seeking to make. It is all about supporting people to identify and access the things that could help them. So if your work brings you into frequent contact with people and you want to improve the likelihood of making a real difference this training could be for you. The programme takes place at Jackson Hall and is free.
Portland Place
Hastings, TN34 1QN
United Kingdom
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Event Details
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Events
Are you someone that works on their own, without direct supervision or support? This course could be for you.
Course Aims
This course is aimed at voluntary organisations and volunteers to ensure they are aware of lone working risks and tips on how to avoid them.
The course will cover:
• The importance of a risk assessment
• Recognising risks for volunteers
• Safe lone working
• Home visits
• Recognising the warning signs of aggression
• De-escalating and defusing aggressive situations
• Knowing what resources exist
• Reporting possible safeguarding concerns
