Administrative Assistant

Help us make a difference in our community Citizens Advice 1066 is looking for an organised and friendly Administrative Assistant to support the smooth running of our services across East Sussex. As one of the first points of contact for our clients, you'll play an important role in ensuring people can access the support they need. From managing enquiries and appointments to maintaining accurate records and supporting projects, no two days will be the same. What you'll be doing

• Managing telephone, email and online enquiries
• Welcoming clients and visitors
• Supporting appointment and referral administration
• Maintaining accurate records and databases
• Assisting with reporting and monitoring information
• Providing administrative support across a range of services

We're looking for someone who:

• Has strong administration or customer service experience
• Is highly organised and accurate
• Has excellent communication skills
• Is confident using Microsoft 365
• Works well as part of a team
• Understands the importance of confidentiality

What we offer

• 31 days annual leave including bank holidays (rising with service)
• Employer pension contribution
• Employee wellbeing support
• TOIL scheme
• Training and development opportunities
• A supportive and inclusive workplace

We welcome applications from people at all stages of their careers, including those returning to work or looking for a new direction. Interested in joining us? Visit citizensadvice1066.co.uk/getinvolved to download the full job pack and application form. Please note: We do not accept CVs. Applications must be submitted using our application form.

Contact

01424721420 recruitment@citizensadvice1066.co.uk