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Mental Health & Wellbeing Support

mental health and wellbeing community information

Mental Health Support in Hastings 
Last Reviewed 28th May 2021

If your mental health is struggling, reach out to someone.Call the Sussex Mental Healthline on 0300 5000 101 for urgent, crisis or general mental health support. The line is open 24/7.

Samaritans are available 24 hours a day, 365 days a year. Call 116 123 for free.

Self-refer to if you’re experiencing symptoms of stress anxiety or low mood, or visit the website for free resources.

Visit for simple tips and advice to start taking better care of your mental wellbeing, and to get a personalised Mind Plan.

Visit for mental health support if you’re aged 13-25.

Visit for help supporting a child with their emotional wellbeing.

For a directory of other mental health services in the county visit

Newly added
Arts on Prescription 
is supporting wellbeing using a variety of creative activities online. 
Self or professional referral is via:

Wellbeing support for people working in Social Care 

Samaritans, working with NHS England, have extended their coronavirus helpline to all social care workers. Social care staff will be able to speak to a trained Samaritans adviser, who will provide a non-judgmental listening ear, a safe space to offload and signposting to other services. The wellbeing support line is available 7am-11pm, 7 days a week. Call: 0300 131 7000.

Hospice UK have also extended their bereavement and trauma support hotline to everyone working in social care, with specialist counsellors available to support staff who have experienced trauma, stress or anxiety through their work. The helpline is available 8am-8pm, 7 days a week, call: 0300 3034434 or text FRONTLINE to 85258.

Sussex Health and Care Partnership have published a bereavement guide to support people during Covid-19:

For anyone in crisis
Sussex Mental Health Line 
Call 0300 5000 101
24 hours 7 days a week staffed by clinicians
(All ages)

Samaritans -  Call or txt: 116 123
Call your GP
Call 999
Attend A&E
(All ages)

NHS Acute and Community Support

Sussex Partnership NHS Foundation Trust provide mental health statutory services locally.

In line with the focus of national guidance on social isolation we are now asking people not to visit people in our hospital services for the time being.

If you have an appointment, our hospitals and clinics are running, however we are taking precautions in line with the rest of the NHS. Please attend your appointment as normal unless we have contacted you to make alternative arrangements.

Community Support

Southdown Peer Support Service

Drawing on personal experiences of mental health challenges our Peer Support Specialists will work with you to support recovery and prevent crisis, enabling you to identify and maintain positive coping strategies and self-management tools.

No face to face or drop in support currently but txt, phone and other support is available.

The service is still taking new referrals; there is a referral form online or phone Manager Michelle Trunchion m: 07772 613 945

Southdown Thinking Well Service
If you are a current client of this service, your worker will be in touch with you by telephone in the next few days.  In the meantime, if you have any urgent questions about your support, or have a new enquiry about our service, please contact Nathan Hayes by calling 07772 613938 or emailing

Southdown Staying Well Service
We will be offering telephone support rather than face-to-face support until further notice.  If you are a current client of this service, your worker will be in touch with you by telephone in the next few days.  In the meantime, if you have any urgent questions about your support, or have a new enquiry about our service, please contact Judy Pearson by calling 07867 123652 or emailing   

Southdown Work & Wellbeing East 
Adam Hodgkin, call 07581 002457 or email

Seaview Centre
We are providing telephone appointments and our team are happy to support everyone through this difficult time.  If you need to speak to someone urgently or you need some food, clothes, bedding or toiletries please call us on 01424 717981

Outreach and Housing are operating a limited service and St Johns healthcare is open for urgent appointments. 

Mental Health Support for Young People

I-Rock Hastings
No face to face Lots of info on facebook and Instagram.  Use email now button on Facebook to book telephone and video appointments or email

Offer on line and face to face creative activities, counselling and psychotherapy

We offer this to children, young people, parents and front line key workers. We also work with neurodiverse clients. 
Fully funded places are available to people on Universal Credit. 
All bookings are taken as self referrals via our website

FSN My Time 

We offer children and young people aged 5-15 years, peer support groups for those experiencing emotional wellbeing, loss and separation difficulties.   

My Time service is free and facilitated by trained staff who deliver creative and therapeutic activities to help support children and young people to express their feelings and develop their own coping strategies. These groups are delivered in schools and our centres. Follow us on Facebook - My Time at fsn for online activities and videos Or contact us at: 
or 01424 855222 ext 207 

​Dragonflies at FSN

A bereavement service offered to children aged 5-18, with trained staff.  During Lockdown we're offering telephone and online support to our families, children and young people. 

Please follow us on Facebook at Dragonflies at FSN or email 

Southdown Staying Well Service 
Age 16+  
T: 0800 023 6475

East Sussex Schools Services
Age 4- 18 Parents can also get support 
T: 0300 123 4062
Facebook ESSchoolHealth

Young Minds
Age up to 18
Txt: YM to 85258
Parents helpline 0808 802 5544

Online Counselling
Ages 12-18

Health in Mind
Age 18+
T: 0300 0030 130

Winstons Wish
Bereavement Support
Age up to 18
01242 515 157
Crisis services Txt: WW to 85258

Mermaids UK
Info and advice support for trans / questioning
young people and parents

Family Lives
There is a good section on being at home more than you are used to with partners, kids etc.  There is a specific section on the current crisis.

Five Ways to Wellbeing
Connect - Be Active - Keep Learning - Give - Take Notice (Keeping in mind social distancing and staying indoors the principles of the 5 ways are very relevant.)

Mind in Brighton & Hove (covering East Sussex)
In order for us to work in accordance with the updated Government advice and guidance, we have made the difficult decision to suspend all our groups and face to face support at this time but will be continuing to offer our services through telephone, text, online and email support.

This is a difficult and challenging time for everyone but please be reassured that you are not alone and that you can get in touch with us by:
Phone: 01273 66 69 50

This is a particularly busy time for us so if we don't answer immediately, please leave us a message and we will get back to you as soon as we can. We are not currently in a position to confirm the duration of these changes but will continue to keep the situation under review and will ensure regular updates and relevant resources are available on our website:

Coronavirus and your Wellbeing

You might be currently worried about coronavirus (also known as COVID-19) and how it could affect your life. However there is a lot of information available on how to look after yourself and where you can get help and support. 

You can get information from the NHS on their website at which contains updated information both on how you look after your general health and what actions to take if you have concerns you may have been affected. Your local G.P. surgery will also have information on their website. For more detailed information Public Health England also has information available on their website

Mind has information giving advice on how to look after your mental health as well including:

Practical advice on looking after your mental health
Planning for if you have to stay at home or indoors
A checklist for people to help them feel more prepared
Further information can also be found on the Mental Health Foundations website at and on the Samaritans website at

If you would like information about local services or to speak to someone about support for your mental health you can also contact our Advice and Information Service on 01273 66 69 50

Hastings and Rother Mediation Service provides conflict resolution through mediation for residents of Hastings and Rother.  Neighbourhood Mediation supports those in conflict with their neighbours and Intergenerational (Time 2 Talk) Mediation supports children/young people (age 18 and under) and their parents/carers where there is risk of family breakdown.  Time 2 Talk is offered free of charge to families living in Hastings and Rother and
Neighbourhood Mediation is free of charge in certain circumstances (please phone 01424446808 or e-mail  to enquire).

Mediation East Sussex (part of Hastings and Rother Mediation) offers Family across Sussex offering help with co-parenting including through the Coronavirus period.  Family Mediation is available free of charge to those eligible for Legal Aid.  All meetings are now conducted on the phone or via videoconferencing.  Please contact 01424 446808  for more information.


ESCIS has a Mental Health Tab with 200 services on it -

East Sussex County Council Mental Health Directory -

If you notice anything incorrect on this page please contact 








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